GrocerApp is Pakistan based grocery delivery service. We help you order your daily needs items like milk, tea, shampoo, pulses, spices etc right from the comfort of your sofa with our mobile apps.
It’s pretty simple
We have complete range of household items, with 9 main categories and 10,000+ products. Grocery, Personal Care, Baby Needs, Instant Foods, Drinks, Dairy, Home Care and much more.
GrocerApp currently operate in majority of the locations in Lahore. Please check with our team if we deliver at your location.
There is no minimum order value. However, delivery over Rs.500 is free (In selected areas) whereas order below Rs.500 has delivery charges of Rs.100
We try to keep our inventory updated but in case of un-availability, our customer support executive will call you to suggest its replacement. Rest assured, if we will not be able to find replacement your bill will be adjusted accordingly.
We deliver from 9 AM till 9 PM
It depends on the time of order placement but usually we deliver within 2-3 hours.
Yes, you can select exact time of day when you want your order to be delivered. You can setup scheduling within app at time of checkout.
All the states of order including its present state is in “My Orders”
For orders above Rs.500 there are no delivery charges but orders below that will be charged Rs.100. The delivery charges and minimum order value are mentioned within app at checkout page.
On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay our customer support executive will keep you informed.
GrocerApp provides easy and hassle free cancellation policy. You can cancel your order any time before the order is out for delivery. You can also reject the delivery or ask for replacement if you are not satisfied with any product.
You can cancel your order by simply calling 0321-1227-333 before your order is confirmed.
We have a hassle free return policy for our customers. If you are not satisfied with our delivered product, simply call our Customer Support and they will coordinate with you for return/replacement.
Note: Perishable items will not be returned after 24 hours of delivery.
We take cash on delivery, soon will start online payment system.
Complaints/Feedback/Queries are always welcome. Drop us line at firstname.lastname@example.org or give us a call at 0321-1227-333 and we will be more than happy to help you.